Reviews
Esther Draft EN - July 08, 2024 ![]()
Rated 5 out of 5 stars ★★★★★
I purchased a chandelier in...
I purchased a boreal crystal chandelier. AMAZING!!! Alessandro is an excellent seller, attentive, kind and super helpful🤩. The packaging was perfect and the availability of some spare parts is also a great service.
Nicole - 16 makes 2024 -
The seller was amazing with communication before and during shipping! The item arrived packages VERY well in a wooden crate!!! It took us a while to get out which is a good thing as it was so safe during delivery! The seller even including all the spare parts for it! This chandelier is everything I was wanting and more! I highly recommend this seller. I haven't wired it yet as I just hung it up this week with a medallion, I need to finish installing later! But I'm sure it'll work perfectly! Thank you!!!
Very friendly and helpful seller. Items arrived securely packed and quickly. Wall lights are really beautiful! Thank you
Giuliana Delle Coste DE - Mar 21, 2024 - Rated 5 out of 5 stars ★★★★★
Kind and ready to give answers to the...
Kind and ready to answer my doubts
The lamp is beautiful and I am really happy with it, Alessandro is a precise and helpful professional, I really appreciated the care of the packaging and his always keeping me informed of the progress of the shipment, by the way very fast. So I can only join the chorus of all the positive reviews praising this beautiful store. Thank youAlessandro
Alessandro is amazing at what he does. Consider yourself lucky if you come across any of the items on his page. You'll be sure to get top notch quality at a great price, excellent customer support and fast shipping. The fragile antique lamp was superbly secured in its packaging. I will of course recommend his store to any friends or clients of mine and I look forward to working with him again.
Beautiful lamps and packaged incredibly carefully so arrived totally fine from Italy. Alessandro was a pleasure to liaise with and I would not hesitate to recommend him as a seller.
Fantastic shoping experience! The lamp is beautiful and the owner is very helpful! Will come back for sure.
Absolutely wonderful shopping experience! Alessandro was extremely responsive and helpful. The items were packaged so well and arrived flawlessly. Now to the chandelier itself: it is beautiful, in wonderful condition, and fully wired so install is easy. Would highly recommend purchasing from this seller!
Absolutely beautiful! It was packed professionally for its really long journey - as a result it arrived in perfect order. I'll order from this shop again. Great correspondence from start to finish. I couldn't be happier.
The pendants are gorgeous and they were packed impeccably.
These chandeliers are stunning, much more authentic & beautiful than anything similar you may buy new. And it's great to recycle ♻️🌎. I bought 2 for a double aspect sitting room. I didn't want to have them fitted directly onto the ceiling (I have central ceiling mouldings), so Alessandro kindly added some bronze chain and a rose. It also came with extra glass drops (just in case) and extra chain (we actually used less). Also dimmable. I was a bit nervous ordering from overseas, but his helpfulness, communication and attention to detail in packing couldn't have been better. Shipping was free & he was very clear and upfront about export tax (thanks to Brexit), so there were no surprises. The package was delivered through DHL, so easily tracked and arrived sooner than I thought. My go to 'happy lights' on a dismal day 😊
Gorgeous chandelier, and packed so well it made it from Italy to San Francisco in perfect condition! This is now my go-to lighting store. Thanks!
Shann - May 12, 2022 - 5 out of 5 stars ★★★★★
Incredible customer service - amazingly careful packaging. This chandelier made it from Italy to San Francisco in ONE PIECE!) - he even built a box specifically customized for this chandelier. Alessandro kept in touch with me the whole time and when sent me directions (with pictures!) how to unpack and install it. Seriously the best buying experience I've ever had, let alone on Etsy. Highly recommend!!!
The item is same as the description and the quality is good and met my expectations. The seller is very professional and reliable, many thanks.
I was skeptical purchasing such an expensive item from overseas, but this experience far exceeds my expectations. From asking questions prior to purchasing, after purchasing, during shipping, and upon delivery, Alessandro has been prompt to put every concern to rest. His packaging of such a fragile item was superior. He even gave instructions on how to safely uncrate my crystal sconces. This review cannot express clearly enough how comfortable I was made. The sconces are beautiful. I have not yet had the electrician connect them so I cannot display them lit, but they are beautiful and balance my wall perfectly. Thank you, Alessandro! I HIGHLY RECOMMEND him as a seller.
Beautiful lamp, original, perfect condition. The seller was very nice and helpful, the shipment was armored and packed very quickly. The lamp looks very stylish. I recommend!
Beautiful chandelier and very professionally wrapped. Arrived in NZ safe and sound - in perfect order! Thank you :)
We have received this and it is gorgeous. We are waiting for an electrician to hang it so we have not seen it lit yet. All contractors are so busy right now the wait is very long to get anyone. This seller is remarkable to work with. Wish we could meet him and see his beautiful shop but unfortunately I cannot travel to Europe again as my feet are very bad and I cannot walk like I used to. We had 5 wonderful trips there and actually toured Perugia, where the chandelier was shipped from, and it is most beautiful there.
Everything is just great thank you very much amazing item me and my wife a very very happy to have this item in our house 👌🌷
I received my beautiful chandelier today! It arrived 3 days early, from Italy to Los Angeles, which I'm very happy about. The seller, Alessandro, was attentive and present during the entire process, from the moment of purchase to shipping. I appreciate how thorough he was with the packaging. Before he shipped, he messaged me detailed instructions and photos on what to expect and how to unpack the box. Amazing seller, amazing piece. Thank you Alessandro!
This chandelier is the 'star' of my home! It's even more beautiful than the photos suggest. I cannot say enough about the quality of this piece. Alessandro went above and beyond in packing and shipping this precious light. It was securely and thoroughly packed, and arrived in perfect shape, complete with very detailed instructions on how to reassemble it. Purchasing from Alessandro was a wonderful experience and I wouldn't hesitate to do it again. Highly recommended seller A+++++
Alessandro was most helpful and he packed everything up so we'll. nothing came damaged and the box was so sturdy!
Even more lovely and beautiful in person! Truly! Alessandro was so helpful every step of the way- my light was packed with incredible care and arrived in perfect condition and very quickly. He even sent me helpful tips for installation. Thank you Alessandro- I can't wait to get this beauty installed!
I haven't hung my sconces yet so I have no photo. But I am so pleased at how beautifully restored they are. He was wonderful during the purchasing process and answered all of my questions immediately. I too will be a loyal customer as long as you're on Etsy!
Another absolutely incredible chandelier!!! Having purchased two sensational pieces, I am forever a loyal customer. I have recommended you to several friends and I hope they purchase too. Everything is perfection, communication, packaging and the lights ... well you can see for yourself!
Am restoring a home from 1920 and this fixture is so gorgeous in the dining room. Very good communication along with prompt and secure shipping. I am very pleased with this seller! Thank you!
Excellent communication and expedited service! The chandelier is beautiful and arrived in perfect condition!
Just Wow!!! Not only was the seller attentive to my needs, he also wrapped this gorgeous chandelier to an inch of its life!!! While I have yet to hang it, I can attest it arrived intact and is just lovely. Thank you, thank you!
Wonderful, sublime chandelier, beyond my expectations. In person even more amazing. The seller is a serious and helpful person. Perhaps my best online purchase.
Love it! Thank you very much!
It is such a beautiful chandelier.. '_' )) t's inexplicable.. He's so professional, so delicate. When there was difficulty in shipping, he would consider it until the end. this seller helped. '_' )) he is best seller ))) ^.^ If I ever have a chance again, I want to buy chandelier again '_' )) The whole world is in a difficult situation.. be Healthy. Thank you for your help till the end.
Our library really needed this chandelier. The light is soft and it fits the space perfectly. Alessandro is lovely and helpful. I can highly recommend LoStileItaliano.
The chandelier is sinply beautiful. It was the most professional packing job I have ever seen for a light fixture - we were completely impressed. Easy to install here in the US. Works beautifully. Flawless transaction. Will be from Alessandro again - he's super responsive.
I have bought more than one chandelier from Lo Stile Italiano and I must say that they are all even more outstanding in person than in photos. Accurate packaging and shipping. I highly recommend, my opinion is the best in the industry.
LoStileItaliano is fantastic! I was hesitant to order, sight unseen, from across the world. I had concerns about compatibility and sockets. Alessandro answered all of my questions, and included detailed close ups, promptly and thoroughly. I received photos of the chandelier in various stages of crating and detailed instructions for uncrating. International tracking through Europacco and Fedex was simple and accurate. The chandelier arrived quickly and it was BEAUTIFULLY protected and crated. Alessandro is a consummate professional. I couldn't be more pleased. The chandelier is beautiful. The best customer service I have encountered, period.
This review is long overdue, my apologies! I've only recently hung the chandelier. This chandelier is for my bedroom over my bed. I wanted something pink, and fell in love with this one at the first sight. The pink is very delicate, the circles are a cute touch, and the whole body is made of glass so clear that it feels like ice floating in the air. The light is soft so it never hurts my eyes when I look up at it, which happens a lot when I'm lying in bed. Alessandro was prompt and courteous with communication. He forgot some parts at the lab but promptly shipped it out at his cost. Every part arrived well packaged and intact, which is a feat, given how fragile and delicate they are. He also worked with me regarding price, and included free bulbs. In all, very happy with this purchase.
Beautiful item. The packaging was just perfect and super. It was a pleasure to purchase from you. Thank you
